The more you know about - and design for - your users' objectives, needs, expectations and behavior, the better your site will be.
Our usability and research services help you understand as much about your users as possible. Sometimes it is crucial to see your site used in the real world; sometimes a simple heuristic evaluation is a better fit for your timeline and budget. We'll work with you to define the methodology, scope and timing of research that is most appropriate for your project. Then we'll conduct the research quickly and comprehensively.
Contact us for more information about Usability + Research.
When bad usability is goodI know, you probably think I'm crazy to claim there is ever a time that bad usability is a good thing, but believe it or not, there is one such instance. |